Frequently Asked Questions
Everything you need to know about GENO Trust.
After your request is approved and payment processing is completed, funds are sent to your selected supported payout method. Options may include:
- Your linked bank account
- Your registered mobile money wallet
- Another approved payout method supported by GENO Trust
An approved status does not mean the money has already reached your account. Payment timing varies by provider. Check your request status or contact support if a payment is delayed.